art PRINT - FREQUENLY ASKED QUESTIONS

All prints are made to order on Hahnemuehle Photo Rag 308 g / m² paper by a professional printer dedicated to digigraphy with 10 colors.

We are happy to offer a personalized frame for all works of art. You have the choice of several framing finishes, all of which are on the product page.

The shipping date is determined by the type (with a frame or not) and the size of the work of art ordered.
All unframed prints will be shipped within 10 to 12 business days from the date of order.
Please allow 2 to 3 weeks for shipping all framed orders.
For all products, please visit the individual product page on our website for more information on shipping.

We offer several sizes to fit your interior and encourage you to measure your space carefully. We have provided the dimensions, in inches, of the illustration according to the size of the image, the paper size and the size of the frame .

Image sizePrint sizeFrames size
7 x 119 x 1313 x 16
10 x 1412 x 1616 x 20
16 x 2218 x 2424 x 30
22 x 3024 x 3131 x 39

Due to the personalized nature of our works, all sales are non-refundable and non-exchangeable. However, if you have received the wrong order or if your order has been damaged during transport, please contact us directly at thomas@thomaslepaon-photographie.com

Please contact us within 5 working days of receipt of printing. Send us a photo of the damage and we will replace your product.

The 12×16 in., 18×24 in. and 24×31 in. prints are numbered (up to 30 copies), signed and delivered with a certificate of authenticity.